Terms and Conditions of Use (EULA) — Gailuh

1. Identification and acceptance

These Terms and Conditions (the “Terms”) govern the use of the Gailuh mobile application (the “App”), owned by:

• Owner: Irakai Studio SL
• NIF/CIF: B95935615
• Registered address: Meñaka bidea 4, 48100 Mungia (Bizkaia), Spain
• Contact: roberto@irakai.com

By downloading, installing or using the App, you accept these Terms and our Privacy Policy. If you do not agree, do not use the App.

2. Purpose of the service

Gailuh is an application for recording and tracking the use of beauty devices, fitness routines and supplements, with reminders, streaks, progress tracking and the ability to save progress photos that are stored only on your device (see Privacy Policy).

The App includes free features and paid Pro features (see section 4). Pro features include, among others: unlimited devices, fitness routines and supplements, progress photos beyond the first-day photo and the before/after comparison view, detailed statistics, achievement sharing, the widget and the Apple Watch app. The current feature set is shown in the App before purchase.

3. Account, requirements and registration

• To use the App you need to create an account using email and password, Sign in with Apple or Sign in with Google.
• You must be at least 18 years old to use the App. By registering you declare that you meet this requirement.
• You are responsible for the accuracy of the data you provide and for keeping your credentials confidential. Notify us of any unauthorised use of your account.
• You need a compatible device (iOS 18 or later) and an internet connection for synchronisation.

4. Pro subscription, payments and renewal

4.1. Plans

The Pro subscription is offered under the following plans:

• Monthly — automatic monthly renewal.
• Lifetime (one-off payment) — access to the Pro features with no recurring payments, through a single payment, for as long as the Gailuh service is available (see sections 9 and 13). “Lifetime” refers to the life of the service and is not a guarantee of the App’s perpetual availability.

Current prices are shown in the App before purchase. There is no free trial period in this version.

4.2. Payment management and renewal

• Purchases are processed through Apple’s App Store (or Google Play, where applicable). The charge is made to the store account upon confirming the purchase.
• The monthly subscription renews automatically unless you cancel it at least 24 hours before the end of the current period. The renewal charge is applied within the 24 hours preceding the end of the period.
• Management and cancellation: you can manage or cancel your subscription at any time from system Settings → your App Store account → Subscriptions (or the Google Play equivalent). Cancellation stops future renewals; Pro access continues until the end of the period already paid for.
• Restoring purchases: if you change device or reinstall the App, you can restore your purchases from within the App itself, linked to your store account.

4.3. Refunds

Refund requests are handled in accordance with the store policies (Apple/Google), not directly by us, save where a legal obligation applies.

Right of withdrawal (EU). For purchases of digital content and services made through the App Store, performance begins immediately with your express consent when you confirm the purchase, which entails the loss of the 14-day right of withdrawal (art. 103(m) of Spanish Royal Legislative Decree 1/2007 and art. 16(m) of Directive 2011/83/EU). This does not affect Apple’s refund policies or your statutory guarantees as a consumer.

4.4. Account deletion and subscription

Deleting your account in the App does not automatically cancel an active App Store/Google Play subscription. You must also cancel it from your store account to avoid further charges.

Basis: subscription management via RevenueCat/App Store (specs/tecnico-claude.md §11). Apple reference: https://developer.apple.com/support/offering-account-deletion-in-your-app/

5. Acceptable use

You undertake not to:

• Use the App for unlawful purposes or purposes contrary to these Terms or to the law.
• Access or attempt to access other users’ data.
• Reverse engineer, decompile or extract the App’s code, except to the extent permitted by law.
• Interfere with the operation, security or integrity of the service, or circumvent the limits of the free/Pro features.
• Introduce unlawful or offensive content, or content that infringes third-party rights.

We may suspend or terminate your access if you breach these Terms.

6. Your content

• You own your content (devices, routines, records, notes and, especially, your progress photos, which are stored only on your device).
• You grant us only the technical licence strictly necessary to provide the service (e.g. to store and sync your service data across your devices). We do not access your progress photos and we do not upload them to our servers.
• You are responsible for keeping your own backups where appropriate (e.g. by enabling iCloud Photos for your photos).

7. Intellectual property

• The App, its software, design, the Gailuh brand, logos, iconography and other elements are owned by the Owner or its licensors and are protected by intellectual and industrial property law.
• These Terms grant you a personal, limited, non-exclusive, non-transferable and revocable licence to use the App, without any transfer of ownership.
• The brands of third-party devices and products that appear in the catalogue belong to their respective owners and are used for identification purposes; Gailuh is not affiliated with or sponsored by those manufacturers unless expressly stated.

8. Important health notice (this is not medical advice)

• Gailuh is a tracking and organisation tool, not a medical device nor a healthcare service.
• The information, reminders and suggested usage frequencies for devices or supplements are purely informational and do not constitute medical advice, diagnosis or treatment.
• Always consult a healthcare professional before starting, changing or stopping the use of any device, routine or supplement, especially if you are pregnant, breastfeeding, or have any health condition.
• Always follow the manufacturer’s instructions for each device.

9. Service availability

We aim to keep the App continuously available, but we do not guarantee uninterrupted availability or the absence of errors. We may carry out maintenance, updates or modifications that temporarily affect the service.

10. Limitation of liability

To the fullest extent permitted by applicable law:

• The App is provided “as is” and “as available”, without implied warranties beyond those legally required in favour of consumers.
• We will not be liable for indirect damages, loss of profit, loss of data or harm arising from improper use of the App, from failure to follow a device manufacturer’s instructions, or from decisions taken on the basis of the information in the App.
• Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, in particular the rights that consumer protection legislation grants to consumers in Spain and in the EU, nor liability for wilful misconduct or gross negligence.

11. Third-party services and links

The App relies on third-party services (Apple, Google, and the providers listed in the Privacy Policy). Use of those services is governed by their own terms and policies. We are not responsible for third-party content or services.

12. Relationship with Apple (App Store)

If you download the App from the App Store, you acknowledge that:

• These Terms are entered into between you and the Owner, not with Apple. Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support for the App.
• Apple is a third-party beneficiary of these Terms and may enforce them against you.
• Should the App fail to conform to the applicable statutory warranties, you may notify Apple for a refund of the price (if any), in accordance with the App Store rules.

For anything not provided for in these Terms regarding the licence of the application downloaded from the App Store, Apple’s standard EULA (LAEULA) applies on a supplementary basis: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

13. Changes to the Terms

We may amend these Terms for legal, technical or business reasons. We will inform you of substantial changes through appropriate means (e.g. within the App). Continued use of the App after they take effect implies acceptance. If you do not accept the changes, stop using the App and/or delete your account.

14. Termination and closing your account

• You may stop using the App and delete your account at any time from Settings (see Privacy Policy, §8).
• We may suspend or terminate your access for breach of these Terms or where legally required.

15. Governing law and jurisdiction

• These Terms are governed by Spanish law, without prejudice to the mandatory consumer protection rules of your country of habitual residence in the EU.
• Venue: if you are a consumer, you may bring proceedings before the courts and tribunals of your place of residence and use the consumer dispute resolution mechanisms provided for by law, including the European Commission’s online dispute resolution (ODR) platform (https://ec.europa.eu/consumers/odr). For users who do not qualify as consumers, the parties submit to the Courts and Tribunals of the Owner’s registered address (Mungia, Bizkaia), unless a mandatory rule provides otherwise.

16. Contact

• Irakai Studio SL (NIF B95935615)
• roberto@irakai.com
• Meñaka bidea 4, 48100 Mungia (Bizkaia), Spain

Last updated: 2026-07-27 · Version 1.0